To create a new user account, go to either the myInfoBand® mobile app or the Website and select the create account section. Once you access this section, you have three possibilities:
1) If your account was generated by an administrator, go to the account creation page and enter the email and password from which it was generated. Once the email has been entered, you will be required to set a unique password for your account and mandatory to confirm your age, agreement to the GDPR Policy and agreement to the Terms and Conditions of Use, as well as other options. Once you have followed the steps described above, your account is successfully created.
2) Create a new account based on email and password - it is mandatory to enter correctly: email address, first name, last name, phone number and a password.
Once the fields have been filled in, you will receive an SMS containing an OTP code to validate it at the given phone number. Enter the OTP code in the interface displayed and press the "Continue" button.
Optionally, you will be able to enter a MEDIC CODE or PROMOTER CODE.
If you have received such a code from someone else, enter the code in the field displayed and the first time you place an order on your personal account, you will receive a discount. If you do not have such a code, press the "Continue" button without filling in the field displayed.
Did you receive the gift pack or did you buy it from a reseller? YES!
If you have received as a gift or purchased a myInfoBand® product from a reseller, press the "YES" button on the displayed screen.
Scan the QR code engraved on the wristband to identify the profile. Press the "Scan QR " button and you will be redirected to the camera of your device. Bring the camera close to the product code so that the image is in focus and the content of the QR code is clearly visible. Once it has been scanned, the message "Successfully scanned" will be displayed and further on you will need to enter your wristband ID. Press the "Enter Product ID" button.
Fill in the product ID in the displayed field. The product ID is unique for each user, the ID is found on the sticker (wristband), and in the case of stickers and cards directly on them. Once you have entered it, press the "Continue" button.
Please confirm that you are over 18 years of age, agree to the GDPR Policy and agree to the Terms and Conditions of Use and other options. Optionally, you can confirm that you wish to receive information about Offers and Promotions and agree to the Processing of data for statistical purposes. Click the "Create account" button”.
Your account was successfully created.
Did you receive the gift pack or did you buy it from a reseller? NO!
If you did not receive a myInfoBand® product as a gift or did not purchase it from a reseller, press the "NO" button.
You must confirm that you are over 18 years of age, agree to the GDPR Policy and agree to the Terms and Conditions of Use and other options. Optionally, you can confirm that you wish to receive information about Offers and Promotions and agree to the Processing of data for statistical purposes. Click the "Create account" button.
Your account has been successfully created!
3) 3) Create a new account using an existing Facebook account: using the data saved in the existing Facebook profile, the following will be automatically retrieved: profile picture, first name, last name and phone number and the user profile will be automatically created in the myInfoBand® mobile application. Once you have entered your Facebook account details, you will be required to: validate your phone number to confirm your identity and mandatory age confirmation, agree to the GDPR Policy and agree to the Terms and Conditions of Use, as well as other options. You will receive an OTP code via SMS, which you enter in the displayed field.
4) Once you have entered your OTP code, follow the steps described above in point 2) to complete the account creation. If:
- - You have purchased from a reseller;
- - The employer gave you a gift;
- - You received as a donation.
Technical support will create generic accounts that will be included in the package. After "Login", in order to use the myInfoBand® service, you have to change your generic data to personal data.
